Services
Brand Management
Call Center
The service items provided by STI's call center include customer support, the introduction of product information, customer data management, customer relationship management, etc. With the advantages of localized know-how and professional techniques, STI's call center teams are able to provide a complete set of service, which is proved to increase customer's purchasing satisfaction successfully. At the same time, a detailed record of Q&A and customized daily/weekly/monthly reports are provided to take for the basis of product improvement. Through a flexible integration of its IT system, not only the call center teams can manage the service of inbound call, but also it can make the best use of clients' data management to develop outbound call actively. After all, customizing service contents and seeking added values for clients have always been the persistence of STI.
