Services
Brand Management
Front End Customer Service
Engaging years of after-sales service experience in 3C products, localized call center, and materials, parts, logistics management capabilities, STI is able to offer clients assistance in building their front-end image stores and related management services, which are tailor-made to fit different product features and market positions of individual brands. A great diversity of services which can be provided by STI's front -end customer service center include the phone customer service, retail service center set-up and onsite pick-up service. The phone customer service means that customer service representatives can answer customer's questions through phone or email. Instead of exclusive repair sites operating by original manufacturers, retail service centers building by STI can perform the same function for them. Meanwhile, the onsite pick-up service is an efficient way to immediately offer support for solving end user's problems and also shorten product's repair cycle.
By means of its diversified services, STI expects to effectively raise customer's satisfaction, increase brand's exposure, enforce customer's brand loyalty, and further multiply product sales. So far, STI has already established service sites in Taipei, Taichung and Kaohsiung in order to provide the most professional and thoughtful repair service for series of 3C products of original manufacturers and brands.
Front End Service Centers
Taipei
Add：No.578, Ruiguang Rd., Neihu Dist., Taipei City 114, Taiwan
Tel：886-2-26588820
Fax：886-2-26580367
Taichung
Add：No.300, Daya Rd., North Dist., Taichung City 404, Taiwan
Tel：886-4-22022898
Fax：886-4-22022697
Kaohsiung
Add：No.215, Jianguo 2nd Rd., Sanmin Dist., Kaohsiung City 807, Taiwan
Tel：886-7-2369999
Fax：886-7-2365757
